Support
In addition to our well known business consulting and mentoring service we provide a broad range of general support services for small business including:
- Computer, server and network attached storage (NAS) support.
- Network infrastructure support.
- Wireless network design, installation and support.
- Internet access support including, NBN, ADSL, wireless and satellite services.
Fees & Charges
- On-site visits on the Sunshine Coast are charged at the applicable hourly rate plus a flat $99 callout fee.
- Support time can be purchased in advance in blocks at discounted rates.
- For travel interstate and to areas outside the Sunshine Coast travel and expenses are charged at cost.
- Callout fees are waived for customers on the Sunshine Coast who purchase our business consulting and mentoring service.
Casual Per Hour
Best for occasional support
- Bundled Hours = 1
- Validity = 1 Day
- Response Hours = 0900 - 1700 EST
- Availability = Mon - Fri
- Basic $130 ex.
- Complex $150 ex.
5 Hour Blocks
Most Popular
- Bundled Hours = 5
- Validity = 1 Year
- Response Hours = 0900 - 1700 EST
- Availability = Mon - Fri
- Basic $590 ex.
- Complex $690 ex.
10 Hour Blocks
Best for regular customers
- Bundled Hours = 10
- Validity = 1 Year
- Response Hours = 0800 - 1900 EST
- Availability = Mon - Fri
- Basic $1090 ex.
- Complex $1290 ex.
Biz Consulting Pack
Business Consulting and Mentoring Pack
- Day Consulting Package
- Includes Travel On Sunshine Coast
- Includes Post Visit Support
- $1500 ex.
- -
- $1500 ex.
Websites
Website Design & Development
- Customised Service
- Subject To Quote
- Price Varies
- -
- -
- From $1000 ex.
Web Security & Patching
Website Security & Patch Management
- Yearly Monitoring & Management
- Validity = 1 Year
- Includes Bi-Weekly Security Updates
- Includes Regular Patch Updates
- -
- Yearly $999 ex.